As everyone is well aware, we are experiencing a global pandemic. We know you are anxiously awaiting the arrival of your door. However, we have had to take safety precautions for our staff in order to stay open in the warehouses. We have had to cut hours and our employees have to social distance in accordance to county and state mandated guidelines. Our warehouses are closed to clients due to COVID-19 precautions. We also are experiencing major delays receiving product to build doors as well as hardware. Freight is only coming once a week to pick up orders (every Friday). This is not ideal and I apologize but there are going to be significant delays in getting your product to you.
These guidelines are changing daily and we will continue to keep you updated. Please check our website daily for updates. Please stay safe and know we are diligently working on completing your orders.
Thank you for your continued support and patience!
Kristan Roberts - Founder & CEO, Rustic Luxe Designs