News

Updated: February 10, 2022 | A Message From Our Shipping Department

Service Alert: Many of our freight LTL carriers will be suspending Freeze Protective Service for the following areas…

Freeze Protection Alert

Based on the forecasted very cold air cold entering the system over the weekend, many of our carriers will be suspending Freeze Protective Service for the following areas:

Thursday 02/10/2022

2-day shipments moving into:

State of Iowa
State of New York
State of Michigan
State of Minnesota
State of Nebraska
State of North Dakota
State of South Dakota
State of Wisconsin

Canada

London
Ottawa
Montreal
Toronto
Windsor

Friday 02/11/2022

All shipments moving into:

State of Iowa
State of New York
State of Michigan
State of Minnesota
State of Nebraska
State of North Dakota
State of South Dakota
State of Wisconsin

Canada

London
Ottawa
Montreal
Toronto
Windsor

Updated: February 2, 2022 | A Message From Our Shipping Department

Service Alert for North America, from Ottawa to Juarez, Mexico

Terminal Closures & Limited Operations

Current weather conditions from Ottowa to Toronto, through the American midwest across Michigan, Illinois, Missouri, Kansas, Oklahoma, Colorado, New Mexico and Texas, as far down as Juarez, Mexico has resulted in heavy restrictions of freight movement.

Snow and heavy rain will cause treacherous driving conditions. Missouri is already experiencing highway backups and closures due to snow and ice accumulation.

Below is a list of the existing terminal closures:

Updated: January 17, 2022 | A Message From Our Shipping Department

Service Alert for the Eastern United States & Vancouver BC

Terminal Closures & Limited Operations

Current weather conditions from Toronto, into Ohio, across New England and down through the eastern United States to Atlanta has resulted in heavy restrictions of freight movement.

The storm has winds gusting to 145mph, has spawned an EF2 tornado and dumped more than 22 inches of snow in parts of the eastern U.S. over the weekend, resulting in numerous terminal closures, while knocking out power to tens of thousands.

Below is a list of the existing terminal closures:

Updated: December 22, 2021 | A Message From Our Shipping Department

Holiday Freight LTL Shipping Schedule

All Freight LTL carriers will be closed on 12/24, 12/25, 12/31 and 1/1.

For more information or if you have any questions, please email us at shipping@rusticluxedesigns.com with your order number and we will update you within 24 hours (Monday-Friday).

Sincerely,

RLD Shipping Dept.

Updated: September 22, 2021 | A Message From Our Shipping Department

Shipping Delays

Due to the ongoing effects of Hurricane Ida, Freight Services are Suspended in New Orleans.

Our shipping lead time is currently 10 weeks, specifically to the following destination terminals located in California, Texas, Louisiana, New York, New Jersey, Arizona and Oregon.

For more information or if you have any questions, please email us at shipping@rusticluxedesigns.com with your order number and we will update you within 24 hours (Monday-Friday).

Sincerely,

RLD Shipping Dept.

Updated: August 11, 2021 | A Message From Our Freight Partner

Possible Shipping Delays at Local Terminals

Please be aware that there are major shipping delays at local terminals (specifically orders arriving in California, Oregon, and Texas) creating longer than usual delivery times. Once you see that your door has arrived at a local terminal, please allow for a longer than expected delivery period to your residence.

For more information or if you have any questions, please give us a call at 813-402-2036.

Sincerely,

RLD Shipping Dept.

Updated: July 7, 2021 | A Message From Our Freight Partner

Possible Shipping Delays Due to Tropical Storm Elsa

Tropical Storm Elsa is expected to impact Florida's west coast through Wednesday with high winds, heavy rains, and possible storm surge flooding. Mid to late week, heavy rainfall across Georgia, South Carolina, North Carolina could impact freight as well.

Expect shipping delays if you have shipments heading to, from, or through any of these areas.

For up to date information, below are a few helpful websites:

We're here to help! For more information or if you have any questions, please give us a call at 813-402-2036.

Sincerely,
The FreightCenter Team

Updated: July 12, 2021 | A Message From Our Founder

COVID-19 & Hurricane Elsa Update

As everyone is well aware, we are experiencing a global pandemic and have to navigate our business accordingly. We know that you are anxiously awaiting the arrival of your doors and hardware.

We are happy to announce that we are no longer experiencing lumber and wood product delays. Glass delays are an ongoing issue. We are dealing with major shipping and freight delays as well. Our current lead time is 10 weeks and all freight shipping, as well as small packages (UPS, FedEx, USPS), is experiencing longer than normal delays. Freight carriers are currently rejecting one in every four loads tendered under contract terms. Unfortunately, the driver shortage is still an issue. Backlogs continue to hamper some parts of the country due to weather, COVID-19 impacts, and overall capacity constraints.

Thank you for your continued support and allowing us to continue building your custom doors. We appreciate all of you so much!!!

Kristan Haddad - Founder & CEO, Rustic Luxe Designs