News

Updated: February 10, 2022 | A Message From Our Shipping Department

Service Alert: Many of our freight LTL carriers will be suspending Freeze Protective Service for the following areas…

Freeze Protection Alert

Based on the forecasted very cold air cold entering the system over the weekend, many of our carriers will be suspending Freeze Protective Service for the following areas:

Thursday 02/10/2022

2-day shipments moving into:

  • State of Iowa
  • State of New York
  • State of Michigan
  • State of Minnesota
  • State of Nebraska
  • State of North Dakota
  • State of South Dakota
  • State of Wisconsin

Canada

  • London
  • Ottawa
  • Montreal
  • Toronto
  • Windsor

Friday 02/11/2022

All shipments moving into:

  • State of Iowa
  • State of New York
  • State of Michigan
  • State of Minnesota
  • State of Nebraska
  • State of North Dakota
  • State of South Dakota
  • State of Wisconsin

Canada

  • London
  • Ottawa
  • Montreal
  • Toronto
  • Windsor


Updated: February 2, 2022 | A Message From Our Shipping Department

Service Alert for North America, from Ottawa to Juarez, Mexico 

Terminal Closures & Limited Operations

Current weather conditions from Ottowa to Toronto, through the American midwest across Michigan, Illinois, Missouri, Kansas, Oklahoma, Colorado, New Mexico and Texas, as far down as Juarez, Mexico has resulted in heavy restrictions of freight movement.

Snow and heavy rain will cause treacherous driving conditions. Missouri is already experiencing highway backups and closures due to snow and ice accumulation.  

Below is a list of the existing terminal closures:

    BOLINGBROOK, IL  |  318: Limited Operations
    CHICAGO HEIGHTS, IL  |  309: Limited Operations
    CHICAGO WEST (MONTGOMERY, IL)  |  304: Limited Operations
    COLORADO SPRINGS, CO  |  891: Terminal Closed
    COLUMBIA, MO  |  343: Terminal Closed
    DANVILLE  |  337: Terminal Closed
    DAYTON  |  339: Terminal Closed
    DECATUR, IL  |  355: Terminal Closed
    DENVER (AURORA, CO)  |  890: Limited Operations
    INDIANAPOLIS (HMES)  |  357: Limited Operations
    LINCOLN (HMES)  |  368: Terminal Closed
    PEORIA (MORTON, IL)  |  314: Terminal Closed
    POPLAR BLUFF, MO  |  345: Limited Operations
    QUINCY, IL  |  344: Terminal Closed
    SAINT LOUIS, MO  |  621: Terminal Closed
    SALINA, KS  |  367: Limited Operations
    SOUTHBEND, IN  |  312: Terminal Closed
    SPRINGFIELD  |  416: Limited Operations
    ST LOUIS (HMES)  |  419: Limited Operations
    TOPEKA, KS  |  352: Terminal Closed
    WICHITA, KS  |  569: Terminal Closed


    Updated: January 17, 2022 | A Message From Our Shipping Department

    Service Alert for the Eastern United States & Vancouver BC 

    Terminal Closures & Limited Operations

    Current weather conditions from Toronto, into Ohio, across New England and down through the eastern United States to Atlanta has resulted in heavy restrictions of freight movement.

    The storm has winds gusting to 145mph, has spawned an EF2 tornado and dumped more than 22 inches of snow in parts of the eastern U.S. over the weekend, resulting in numerous terminal closures, while knocking out power to tens of thousands.

     Below is a list of the existing terminal closures:

      AKRON, (COPLEY, OH)  |  211: Terminal Closed
      ALBANY (GLENMONT, NY)  |  104: Limited Operations
      ALTOONA (NPME)   |  121: Terminal Closed
      ATHENS, GA  |  401: Terminal Closed
      BEDFORD, PA  |  201: Limited Operations
      BELLOWS FALLS, VT  |  180: Terminal Closed
      BUFFALO  |  130: Terminal Closed
      BUFFALO (TONAWANDA, NY)  |  205: Terminal Closed
      BURLINGTON (WILLISTON, VT)  |  188: Limited Operations
      CHARLESTON, WV  |  292: Limited Operations
      CHARLOTTE, NC  |  653: Terminal Closed
      CLARKSBURG (BRIDGEPORT, WV)  |  220: Terminal Closed
      CLEVELAND (RICHFIELD, OH)  |  218: Limited Operations
      COLUMBUS, OH  |  857: Limited Operations
      DU BOIS, PA  |  203: Limited Operations
      ELMIRA, NY  |  198: Terminal Closed
      ERIE, PA  |  232: Terminal Closed
      GREENVILLE (PIEDMONT, SC)  |  682: Terminal Closed
      MILTON, PA  |  138: Limited Operations
      MONTREAL (DORVAL, PQ)  |  160: Limited Operations
      NEWBURGH  |  129: Limited Operations
      OSHAWA (WHITBY, ON)  |  240: Terminal Closed
      PLATTSBURGH, NY  |  237: Terminal Closed
      ROCHESTER  |  119: Terminal Closed
      ROCHESTER, NY  |  256: Terminal Closed
      SCRANTON/WILKES-BARRE (MOUNTAIN TOP), PA  |  178: Limited Operations
      ST CATHARINES (NIAGARA ON THE LAKE, ON)  |  258: Terminal Closed
      TORONTO (MISSISSAUGA, ON)  |  268: Limited Operations
      Windsor, ON  |  285: Limited Operations
      WINSTON SALEM (KERNERSVILLE), NC  |  671: Limited Operations
      WOODSTOCK, ON  |  289: Terminal Closed

       

      Updated: December 22, 2021 | A Message From Our Shipping Department

      Holiday Freight LTL Shipping Schedule

      All Freight LTL carriers will be closed on 12/24, 12/25, 12/31 and 1/1.

      For more information or if you have any questions, please email us at shipping@rusticluxedesigns.com with your order number and we will update you within 24 hours (Monday-Friday).

      Sincerely,

      RLD Shipping Dept. 

       

      Updated: September 22, 2021 | A Message From Our Shipping Department

      Shipping Delays

      Due to the ongoing effects of Hurricane Ida, Freight Services are Suspended in New Orleans.

      Our shipping lead time is currently 10 weeks, specifically to the following destination terminals located in California, Texas, Louisiana, New York, New Jersey, Arizona and Oregon.

      For more information or if you have any questions, please email us at shipping@rusticluxedesigns.com with your order number and we will update you within 24 hours (Monday-Friday).

      Sincerely,

      RLD Shipping Dept. 

       

      Updated: August 11, 2021 | A Message From Our Freight Partner

      Possible Shipping Delays at Local Terminals

      Please be aware that there are major shipping delays at local terminals (specifically orders arriving in California, Oregon, and Texas) creating longer than usual delivery times. Once you see that your door has arrived at a local terminal, please allow for a longer than expected delivery period to your residence.

      For more information or if you have any questions, please give us a call at 813-402-2036.

      Sincerely,

      RLD Shipping Dept. 

       

      Updated: July 7, 2021 | A Message From Our Freight Partner

      Possible Shipping Delays Due to Tropical Storm Elsa

      Tropical Storm Elsa is expected to impact Florida's west coast through Wednesday with high winds, heavy rains, and possible storm surge flooding. Mid to late week, heavy rainfall across Georgia, South Carolina, North Carolina could impact freight as well.

      Expect shipping delays if you have shipments heading to, from, or through any of these areas.

      For up to date information, below are a few helpful websites:
      We're here to help! For more information or if you have any questions, please give us a call at 813-402-2036.

      Sincerely,
      The FreightCenter Team

       

       

      Updated: July 12, 2021 | A Message From Our Founder

      COVID-19 & Hurricane Elsa Update

      As everyone is well aware, we are experiencing a global pandemic and have to navigate our business accordingly. We know that you are anxiously awaiting the arrival of your doors and hardware.

      We are happy to announce that we are no longer experiencing lumber and wood product delays. Glass delays are an ongoing issue. We are dealing with major shipping and freight delays as well. Our current lead time is 10 weeks and all freight shipping, as well as small packages (UPS, FedEx, USPS), is experiencing longer than normal delays. Freight carriers are currently rejecting one in every four loads tendered under contract terms. Unfortunately, the driver shortage is still an issue. Backlogs continue to hamper some parts of the country due to weather, COVID-19 impacts, and overall capacity constraints.

      Thank you for your continued support and allowing us to continue building your custom doors.  We appreciate all of you so much!!! 

      Kristan Haddad - Founder & CEO, Rustic Luxe Designs